Professional On-Site Residential Care for Senior Communities

Exceptional Care, Health and Well-being is Essential for Our Senior Community

ComForCare of Ottawa Champlain places our professional Personal Support Workers (PSW) in health care facilities that have a need for highly trained and dependable workers. Our PSWs, Companions, and Sitters are trained, bonded, and have legal clearance. They are also covered under WSIB and private insurance. During our thorough hiring process, we screen candidates for references, background, and look for the most compassionate caregiver traits. Facility directors can feel confident that the ComForCare employees we send to work in their facilities are the best in the area.

When we get a request from a facility for additional staffing, we are able to respond within hours. We ensure that helping you fill employment gaps in your hospital, long term care home, or retirement home is seamless and uncomplicated. Your residents and clients will be delighted with the service and care they receive from our ComForCare staff.

This is Our Promise to Our Partner Facilities

Providing excellent care and top notch staffing to our partner facilities and seniors is our highest priority. Our staff receives on-going training to learn the best practices and latest information available for senior care through continuing education, as well as making sure they understand the latest protocols of the facility where they work. We also are committed to providing fair and competitive pricing for our services.

We promise that our office staff will do everything we can to accommodate last-minute changes and needs by being available 24 hours a day by phone. We know that having all shifts covered and all clients adequately cared for is your facility’s mission as much as ours.

Our PSWs, and sitters are available 24 hours a day, 7 days a week, and 365 days a year to fill regular or urgent staffing requirements.

Whether your loved one needs assistance only a few hours a week or around-the-clock, our team is happy to help! Call (613) 792-3663 to learn more about the transition care services offered through ComForCare Home Care (Ottawa-Champlain, Ontario).

• Experience: ComForCare designed the On-Site Model in 2000, which is still in operation today. This model has been replicated in over 70 independent living communities nationally. I have attached an overview of the program we provide in local communities, providing a better sense of the structure and services provided. 
• Enhanced Care Services: Beyond task-based care, we start every case with an RN assessment (where allowed) that places emphasis on education and support and place a Program Manager into each community who serves as the go-to between residents, families, our caregivers and the Executive Team. We also offer wellness initiatives in all buildings we partner with, such as Matter of Balance classes, wellness presentations, dementia support groups, coordination of various providers needed to support residents beyond the scope of non-medical care through concierge physician services, PT/OT, etc. 
• Integrated Community Partner Approach: Our goal is to maintain a presence in the community through office occupancy/hours, servicing residents 24/7, participating in prospective resident tours, coordinating and participating in joint marketing events, and providing resident activities maintaining a great relationship with the residents above and beyond care delivery. 
• Improve Population Health: We have a fall risk management program (Gaitway), dementia training program (DementiaWise), and solutions to improve medication management. We are eager to learn on every level what the needs of residents are and standby ready to assist in addressing any challenges leading to high resident turnover and develop solutions. 
• Home Office and Corporate HQ Oversight: We can always be better together. I am seeking to work with Sonida HQ to learn how we can be a better care provider and in turn, coach our franchise locations to deliver on a local level. ComForCare wants to learn more about your goals for resident care and my role is to help owners on a local level to operationalize those needs into program development that requires a little creativity and the ability to framework design, implementation and ongoing management. This is my current role and is something that I currently work hand-in-hand with owners on a daily basis.

If interested in taking next steps, click here/email to further discussions.