Register Today: De-Escalation & Conflict Resolution Approaches for Families & Care Teams

Join us on Thursday, August 13, 2026, at 2:00 PM ET for the complimentary webinar “De-Escalation & Conflict Resolution Approaches for Families & Care Teams.”

Conflict and communication breakdowns can derail care plans, strain relationships, and compromise outcomes—especially during care transitions or periods of decline. 

This highly practical webinar equips care teams with de-escalation techniques, structured communication protocols, and role-play scenarios to manage challenging interactions with families and interdisciplinary partners. 

Drawing from ComForCare’s Care Transitions and Dementia Care programs, participants will learn how proactive collaboration, empathy-driven communication, and consistent expectations can reduce conflict and improve care coordination.

This complimentary one-hour session will offer 1 CE credit for Nurses, Case Managers,

Social Workers (MN) & NAB for live session attendees.

Session Objectives:

• Recognize common sources of conflict among families, caregivers, and providers.
• Apply de-escalation techniques to emotionally charged care situations.
• Utilize structured communication tools to promote clarity and collaboration.
• Strengthen care transitions through aligned expectations and proactive engagement.

Panelists:

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